Great value complimented by superior customer service
I am very impressed by the quality, value for money and customer service offered by Kobalt. Of 5 computers recently purchased all have performed exceptionally straight from the box. Service is friendly, competant and genuinely helpful. Delivery via Citylink was on the money. Many thanks.
Jan Rogowski
Technical Director
Red Star Studio Ltd.
http://www.redstarstudio.co.uk/
We asked Kobalt Computers to spec up a specialist computer for a real-time application for us, and wirelessly network it with our existing computer system. We had very specific requirements and needed guaranteed service levels in terms of performance. We were highly impressed with Kobalt’s technical knowledge and consultative expertise. The two consultants gave us so much time and did a wonderful job – the system has been everything they promised and more, and I highly recommend Kobalt to anybody requiring customer service and support in addition to great technology and expertise.
David Baboulene
Managing Director
Dream Engine
http://www.dreamengine.co.uk
Kobalt Computers were recommended to me by a friend who had bought one of their small form factor PCs. I had a set budget and knew I wanted the best performing components available at the time. I liked the Coolermaster case and knew I wanted a 20” wide screen monitor but not being a PC expert I was unsure as to the best components to pick. I spoke several times to Neil at Kobalt who made several suggestions on component choices and what the best-suited system would be for me considering my usage.
As it turned out their company is based not too far from my house and so they offered to deliver my PC personally and help set it up for the same price as having it shipped to me. Of course I said yes and so the same person who I spoke to on the phone and built my PC then delivered and installed it with a quick tour of the features. This is the sort of service you only get from the smaller specialised companies and it really is unbeatable.
Unfortunately after a few weeks an intermittent fault developed with the PC. I reported the problem and after talking to Neil about it the cause was diagnosed as faulty RAM. Kobalt Computers replaced the RAM the next day and, as I needed to use my PC that evening, left a program running overnight to check it was ok rather than taking it back to their premises. It has performed flawlessly ever since and is infinitely faster than my old system. The speed it burns and rips CDs is amazing, the onboard wireless connection is great and playing games like Counterstrike on a 20” monitor with the speakers pumped up is mindblowing!
Overall Kobalt provided a first class service and the small company touch is unbeatable. Since I bought the PC I have also had their network guy back to upgrade my wireless network (3 PCs and 2 laptops in all) including reconditioning my old PC!
Mr A Noorani
I was very nervous about buying a premade PC as I have always built all my previous machines, but being in the market for a water-cooled PC and being new to this area Iknew I needed some help and guidance. Kobalt certainly supplied these in heaps, from expert product knowledge to reassuring phone calls and even personal delivery. Although I did feel sorry for Neil being stuck on the M25 on a Friday night to get to me. But the end result was certainly worth it I have a very quick yet very quite water-cooled PC that will happily deal with anything I can throw at it and on top of all that I know it will be serviced to keep it running to this level. Because of this I would happily recommend Kobalt to anyone needing a quality PC built to the highest standard whatever that may be.
Mr P Archer
Delivered on time in person on a Saturday !
Fast, silver and it has wheels
What more could you want?
Mr Jonathan Samuels
In my opinion. Kobalt computers are by far the finest custom P.C builders around at the moment .
I,m a gamer and i was on the look out for a rig that would deal with the high demands of modern games, i spent a few months looking in to all the systems around, like alien-ware and and dell's xps range. But after reading about all the problems people have with after sales support!!, i decided to give kobalt a ring.
When i first spoke to them (last november) the x6800 was the fastest cpu avalible and the 7950x2 was the fastest gpu around, so i said i'll have them!. Most company's would have said fine and taken my money, Niel advised me that the Quad cores were just around the corner and the 8800gtx's would be out in the next few weeks.They gave me the choice of having what i said or waiting a few weeks for the latest stuff, so i ordered the new stuff before it was released.
From the moment the order was placed until it was delivered, they kept in contact a few times a week with photo's of the parts when they got delivered and also photo's of the build progress,i was amazed that i could make a few minor changes to the build right up to the last few days.
They delivered it in person christmas eve evening, and i was amazed at the quality of the build, you can tell if its been thrown together or if someone has taken care and a lot of time, everything looked perfect
I did have a stick of ram that decided to stop working, and i wondered what the support would be like ( boxing day). Next day they drove all the way back up with some upgraded ram for me at no cost !! try to get any other company to do that!!
Because i had the EVGA 680i mobo,i expected a few problems. After a few blue screens,They drove all the way up again and replaced it with the Asus striker extreme , which is the best mobo money can buy. ( no extra cost)
And since then it has been fine.
Mr R Walker
